Answer your top 10 customer questions once

Write down the questions customers ask you most, jot the true answer next to each, and let AI shape them into a short questions page. Answer once, and the page keeps helping.

What it is

A questions page answers the same things people ask you again and again. You give AI the questions and a few words of the true answer. It turns them into short, friendly answers you check.

Why it matters

If lots of people ask how to book, your booking steps may not be clear. A good questions page answers before people have to call, and it helps them feel sure about you.

A made-up example: a pool service owner kept hearing "Do you bring your own chemicals?" and "What if I'm not home?" He wrote the answers once, and now he sends a link instead of typing the same reply.

Try it with AI

Open a free AI tool, like ChatGPT, Gemini or Copilot. Leave out names, phone numbers and anything private. Copy this starter prompt, fill in the parts in brackets, and paste it in.

I run a small business: [what you do].
Here are questions my customers ask, with a few words of the true answer:
[questions and quick answers]

Turn these into a short questions page. 2 or 3 plain sentences per answer. Only use my facts.

What a good answer looks like: Clear questions, each with a short answer that matches what you said. Nothing made up. If an answer is wrong, fix it yourself.

Your 5-minute try

1. Write down the questions you heard most lately. Six is fine.
2. Jot a few words of the true answer next to each.
3. Run the starter prompt and check every answer.

What to watch for

• Only your facts. If the AI fills a gap with a guess, replace it with the real answer.
• Leave out private details when you paste.

The fuller lesson in the Member library we're building adds a way to flag questions you still need to answer, how to order the page, and what a repeated question tells you about your website. See what Member will include

The takeaway: Answer the common questions once, in writing, and let the page do the repeating.

Questions

How many questions should a questions page have?

Start with the ones you really hear. Six to ten is plenty.

Do I need a paid AI tool for this?

No. The free plan of ChatGPT works. Gemini, Copilot and Claude work too.

Where do I put the questions page?

On your website, or save it to send by email when someone asks.

Related: Say what you sell so a buyer gets it in 10 seconds · Make AI writing sound like you · All guides.